Privacy Policy

1. Information We Collect

FreeTags is designed with privacy in mind. We collect minimal information necessary to provide our tag generation service effectively:

1.1 Information You Provide

• Search Queries: The topics, titles, and keywords you enter to generate tags. These queries are processed in real-time by our servers and our AI partners to generate relevant tags. We do not permanently store your individual search queries linked to your identity.
• Contact Information: If you contact us via email or our contact form, we collect your name, email address, and the content of your message to respond to your inquiry.
• Feedback: Any feedback, suggestions, or bug reports you voluntarily submit to help us improve our service.

1.2 Information Collected Automatically

• Usage Data: We collect anonymous analytics about how you interact with our service, including pages visited, features used, time spent on pages, and click patterns. This helps us understand user behavior and improve our service.
• Device Information: Browser type and version, operating system, device type (desktop, mobile, tablet), and screen resolution to optimize your experience.
• Network Information: IP address (anonymized for analytics), approximate geographic location (country/region level only), and referring website URLs.
• Performance Data: Page load times, error logs, and service performance metrics to maintain and improve our infrastructure.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To generate relevant tags and hashtags based on your input queries across YouTube, Instagram, and Facebook platforms.
• Service Improvement: To analyze usage patterns, identify popular features, and improve our AI algorithms and user experience.
• Security: To detect and prevent fraud, abuse, and unauthorized access. We implement rate limiting to ensure fair usage for all users.
• Communication: To respond to your inquiries, provide customer support, and send important service updates if you have contacted us.
• Advertising: To display relevant advertisements through Google AdSense. These ads help keep FreeTags free for all users.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes when required.

3. Third-Party Services

We partner with trusted third-party services to provide and improve FreeTags. Each partner has their own privacy policy governing their data practices:

• Google AdSense: We use Google AdSense to display advertisements. Google may use cookies and tracking technologies to serve personalized ads based on your browsing history. You can opt out of personalized advertising at Google Ad Settings.
• Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymized data about your visit. You can opt out using the Google Analytics Opt-out Browser Add-on.
• Groq AI: Our AI-powered hashtag generation for Instagram and Facebook uses the Groq API. Your queries are sent to Groq's servers for processing. Groq processes data in accordance with their privacy policy.
• Vercel: Our website is hosted on Vercel's infrastructure. Vercel may collect server logs and performance metrics as part of their hosting service.
• Google Search API: For YouTube tag suggestions, we utilize search suggestion data to provide relevant, search-optimized tags.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on FreeTags:

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality, including session management and security features. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors use our website through Google Analytics. These cookies collect anonymous information.
• Advertising Cookies: Used by Google AdSense to display relevant advertisements and track ad performance.
• Preference Cookies: Remember your settings and preferences, such as your selected platform (YouTube, Instagram, or Facebook).

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our service. For more details, please see our Cookie Policy.

5. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: All data transmitted between your browser and our servers is encrypted using HTTPS/TLS protocols.
• Secure Infrastructure: Our servers are hosted on Vercel's secure cloud infrastructure with enterprise-grade security measures.
• Access Controls: Access to user data is strictly limited to authorized personnel who need it to operate and improve the service.
• Regular Audits: We conduct regular security reviews and updates to identify and address potential vulnerabilities.
• No Password Storage: FreeTags does not require user accounts or passwords, eliminating risks associated with credential storage.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any security issues that may arise.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

For All Users:

• Opt out of personalized advertising through Google Ad Settings
• Disable cookies through your browser settings
• Use browser extensions to block analytics tracking
• Contact us to request information about data we may have collected

For EU/EEA Users (GDPR):

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Portability: Receive your data in a portable format
• Right to Object: Object to processing of your personal data

For California Users (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (Note: FreeTags does not sell personal information)
• Right to non-discrimination for exercising your privacy rights

7. Data Retention

We retain different types of data for different periods:

• Search Queries: Not stored permanently. Processed in real-time and discarded after tag generation.
• Analytics Data: Aggregated and anonymized data may be retained for up to 26 months for trend analysis.
• Contact Communications: Retained for up to 2 years to provide ongoing support and reference.
• Security Logs: Retained for up to 90 days for security and abuse prevention purposes.

8. Children's Privacy

FreeTags is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child under 13, we will promptly delete that information.

9. International Data Transfers

FreeTags is operated from and our servers are located in various global regions through Vercel's infrastructure. If you are accessing our service from outside these regions, please be aware that your information may be transferred to, stored, and processed in countries where our servers are located. By using FreeTags, you consent to the transfer of your information to these countries, which may have different data protection laws than your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last updated" date at the top of this policy
• Post the updated policy on this page
• For significant changes, we may provide additional notice on our homepage

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: aniketrajput817291@gmail.com
• Contact Page: freetags.app/contact

We aim to respond to all privacy-related inquiries within 30 days.